Guest Representative (Proficient in Chinese and English speaking)

Work Location: Mai Khao Area, Phuket

Compensation: * On target around THB 55,000-120,000 above.

 

JOB SUMMARY

This position is responsible for inviting the Members for Sales Presentation or selling a Vacation Package.  

The role also includes assisting on any customer inquiries during their stay.

 

CANDIDATE PROFILE

 Preferred Education and Experience

  •          High school completion or equivalent.
  •          Related work experience in face to face Marketing, Guest Relations and Representative .

Required Qualifications

  •          Proficiency in reading and writing English and Chinese Language (HSK3,HSK 4 or HSK5 above Level required).
  •          Good personality.
  •          Strong communication skills especially speaking.
  •          Positive interpersonal skills.
  •          Able to work in a deadline and target.
  •          Strong hospitality skills.

JOB SPECIFIC TASKS 

  •          Invite and schedule customer for Sales Presentation.
  •          Sell Preview Package for customers who are unable to join sales presentation this time for their next visit.
  •          Provide Guest Service on any inquiries during their stay.
  •          Maintain performance target.
  •          Other duties and assigned tasks as required.

COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS
• Integrity
• Dependability
• Positive Demeanor
• Presentation
• Stress Tolerance
• Adaptability
• Good hospitality skills; superior guest service and salesmanship
• Interpersonal Skills
• Customer Service Orientation
• Diversity Relations
• Team Work
• Influence
• Ability to follow up and maintain a relationship with clients over a long period of time
• Marketing and personal contact skills Communications
• English Language Proficiency
• Communication skills, both verbal and written
• Listening
• Exceptional telephone skills
• Applied Reading and Analytical Skills
• Learning

Benefits

  • Attractive Commission
  • 2 Days off per week
  • Working Hours 09.00-18.00 hrs.
  • Van Transfer (Phuket site)
  • Public Holiday, Annual Leave and Compassionate paid leave
  • Birthday Leave
  • Meal Allowance
  • Laundry Allowance
  • Social Security
  • Life and Health insurance
  • Provident Fund
  • Marriott Hotels Associate Room Rate Discount Program
  • Annual Health Check up
  • Non Thai candidate, the company will sponsor visa and work permit process

 

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Thailand?
  • What’s your expected monthly basic salary?
  • Which of the following languages are you fluent in?
  • How many years’ experience do you have as a Guest Services Representative?

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