Sales Executive (Chinese Native Speaker) Bangkok

Location: Sathorn, Bangkok

For our Bangkok office we are recruiting sales positions due to the expansion of the Chinese clients market.

Compensation : * On target around THB 100,000-300,000 above.

Benefits

Training/relocation allowance available

  • Attractive Commissions
  • 2 Days off per week
  • Flexible Working Hours
  • Public Holiday, Annual Leave and Compassionate paid leave
  • Birthday Leave + Gift
  • Meal Allowance
  • Social Security
  • Life, Health and Accident insurance
  • Provident Fund
  • Associate Room Rate Discount Program in Marriott Hotel around the world
  • Annual Health Check up

JOB SUMMARY

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

CANDIDATE PROFILE

  • Conduct 90-120 minutes sales presentations for invited and qualified guests
  • 3 years Sales Experiences in Timeshare business, Real Estate or other Sales Industries (Insurance, Automotive etc…)
  • Chinese (Native Level) and English (Business Level)

IMPORTANT JOB TASKS

  • Resort Membership Proposal/Primarily targeting wealthy clients from China.
  • Conduct 90-120 minutes sales presentations for invited and qualified guests.
  • Ensure sales presentations adhere to guidelines and standards.
  • Provide excellent customer service to guests and encourage them to refer friends.

OTHER JOB TASKS

  • Building and Maintaining Customer Base
  • Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
  • Follow up on referrals/leads from owners.
  • Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
  • Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
  • Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
  • Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
  • Giving Sales Presentations
  • Promote awareness of brand image internally and externally.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Vacations Worldwide.
  • Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
  • Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
  • Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
  • Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
  • Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
  • Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
  • Practice and continue to develop and improve sales script and presentation.
  • Ensure clear understanding of finance options and present as an approach to ownership.
  • Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc.)
  • Follow up face-to-face guest interactions with emails, phone, or mail correspondence.
  • Answer owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repair, appraisals.
  • Use, demonstrate, and/or coordinate virtual tour (e Tour) software for guests.
  • Customer Relations
  • Contact, greet and welcome all arriving/returning owners, prospective owners and leads promptly and professionally with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Policies and Procedures
  • Maintain confidentiality of proprietary materials and information.
  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Ensure personal personality is clean, hygienic, professional and in compliance with company policies and procedures.
  • Communication
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Working with Others
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Assist in creating a pleasant teamwork environment and maintain a productive and positive team spirit.
  • Quality Assurance/Quality Improvement
  • Comply with quality assurance expectations and standards.
  • Demonstrate total understanding of the Maikhao Beach Club culture as well as those standards of conduct and operation that exist with Marriott Vacation Club International (MVCI). Uphold MVCI’s highest standards of integrity and guest service.
  • Other:
  • Perform all tasks in a timely manner ensuring all deadlines are met.
  • Perform other reasonable duty or function that may be assigned by management.
  • Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times.
  • Maintain an attitude and commitment to provide excellent service to all customers and associates.
  • Respond sensitively to the needs and feeling of others, regardless of status of position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
  • Maintain computer systems knowledge (Goldmine, Timeshare ware, Outlook, Word and Excel).
  • Maintain current computer systems knowledge as used by the company.
  • Work with all colleagues as a team, supporting the needs within that team and those of the business at all times

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Thailand?
  • What’s your expected monthly basic salary?
  • How many years’ experience do you have as a Sales Executive?
  • Which of the following languages are you fluent in?
  • Do you have experience in a sales role?
  • Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Apply Here:

https://th.jobsdb.com/job/75475230?type=standout&ref=search-standalone&origin=cardTitle#sol=f5eab41cd657cbe910029ab574aeaa06f16be953

Sign In

Register

Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.

Membership

An active membership is required for this action, please click on the button below to view the available plans.